Frequently Asked Questions
Everything you need to know about shopping with Bad Batch.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that certain limited-edition drops may be final sale.
How do I know which size to choose?
Each product page includes a detailed size guide with specific measurements. Our clothing generally follows a modern, slightly oversized fit; if you prefer a tighter look, we recommend sizing down.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
Can I cancel or modify my order?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
Are your products ethically sourced?
Yes, Bad Batch is committed to ethical manufacturing. We partner only with factories that ensure fair wages, safe working conditions, and sustainable production practices.